D I G I B E D S

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Digibeds integrates Meta Hotel surfaces and the WhatsApp Business API directly with your PMS to grow direct revenue and automate guest communications.

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Integrated With Meta

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  • Meta & WhatsApp Business
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Features

Meta Feeds & WhatsApp — Built for Hotels

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Meta Hotel Feeds

Verified pipeline for rates, availability & policies.

  • • Real-time price & parity checks
  • • Campaign tracking & attribution
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WhatsApp Business API → PMS

Direct integration managed by Digibeds.

  • • Template-based instant messaging
  • • Two-way chat & delivery states
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PMS Triggers & Flows

Send messages at the perfect moment.

  • • Booking confirm / modify / cancel
  • • Pre-arrival, check-in/out, payment link
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Segments & Templates

Compliant outreach at scale.

  • • Opt-in, multi-language, media
  • • Upsell, OTP, Wi-Fi, surveys
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Secure by Design

Audit logs & permissioned roles.

  • • PCI-aware flows for links & refunds
  • • Number verification & brand tick support
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Works With

Part of the Digibeds suite.

  • • PMS, Booking Engine, Channel Manager
  • • HDFC Smart Gateway & Stripe
WhatsApp Business

Template-based Messaging, Connected to PMS

Configure approved templates, map them to PMS events, and send instantly with variables like guest name, dates, room, balance and payment links.

  • Confirmation, pre-arrival & check-in
  • Invoice & payment links
  • In-stay upsells & service requests
  • Post-stay review & loyalty
Enable WhatsApp
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FAQ’s

Meta & WhatsApp With Digibeds

Yes. Digibeds connects Meta’s WhatsApp Business API natively to PMS events for template-based instant messaging and two-way chat.
We maintain a verified feed pipeline for Meta hotel placements and support campaign tracking to attribute conversions to your PMS/Engine.
Yes. Use HDFC Smart Gateway or Stripe to send secure payment links via PMS templates; delivery & status are tracked.
We support opt-in capture, multi-language templates, media attachments, and approval workflows in line with Meta policies.