Legal

Legal Center.

The complete set of policies that a modern SaaS platform stands on — service, security, privacy, data processing, availability, usage and redressal.

Legal Center

Every Digibeds policy, in one place.

The complete legal framework that governs Digibeds websites, cloud software and the Open API. These documents are updated from this page; each shows its own effective date.

Software as a Service Policy

Service model, industry-standard security, availability, data ownership, restricted use and fair usage.

Terms & Conditions of Use

Accounts, subscriptions and renewal, acceptable use, IP, liability and governing law.

Terms & Conditions SAAS

The SaaS subscription terms and conditions.

Privacy Policy

GDPR, India DPDP Act 2023, US state laws (CCPA/CPRA), PIPEDA, APPs, PDPA — what we collect and your rights.

Cookie Policy

Which cookies we use, why, consent and how to control them.

Data Processing Agreement (DPA)

GDPR Art. 28 / DPDP processor terms: instructions, subprocessors, transfers, breach notice, audits.

Security Policy

Encryption, access control, secure development, backups, incident response, shared responsibility.

Service Level Agreement (SLA)

99.5% monthly uptime target, exclusions, service credits and the claim process.

Acceptable Use Policy

Prohibited content and conduct, messaging rules, API abuse and enforcement.

API Terms of Use

Licence, token confidentiality, rate limits, versioning and suspension for Open API integrations.

Refund Policy

No refunds once a subscription is active; one-time charges such as setup fees are non-refundable.

Cancellation Policy

Active terms cannot be cancelled mid-term; stop future charges via non-renewal before the renewal date.

Intellectual Property & Copyright

Ownership, trademarks and the notice-and-takedown process for infringement reports.

Responsible Disclosure

How to report security vulnerabilities safely, and our safe-harbour commitment.

Disclaimer

Website content is informational; the binding terms live in these policies.

Grievance Redressal

Grievance Officer contact and resolution timelines under Indian law.